Privacy Policy

our website and extension privacy policy

Serpworx (hereinafter, referred to as "we", "our, "us", "Company") collects from the individual user (hereinafter, referred to as "you" or "your") certain information through the Website (hereinafter, referred to as "Website"). This Privacy Policy contains our policies and procedures governing the collection and handling of information that identifies an individual user or that could be used to contact or locate him or her (hereinafter, referred to as "Personal Information"). This Privacy Policy applies only to the Website. It does not apply to any other websites.

The SerpWorx Extension Does Not Collect Information:

SerpWorx does not collect any personally information through the use of the SerpWorx extension (except for your email address for sign-in and authentication purposes only). We do not monitor the nature of your search queries, nor do we gather or store any information about the search queries you perform, or the nature or content of the websites you visit.

The only element that is monitored is the total amount of fetches that you request the SerpWorx extension to perform for you. We count the total number of fetches you request, so we can provide you with the relevant information according to the type of SerpWorx account you have. No other personal browsing history is collected or stored whatsoever.

Personal Information Collected by Us on Our Website:

The SerpWorx Website may contain online forms that ask users to provide their: first and second name, company name, email address and PayPal email address. The only purpose of storing this information is to communicate with you thus enabling you to use our products.

Non-personal information Collected by Us:

When you visit the SerpWorx Website, the Company may automatically collect non-personal information, such as information related to browser types, operating systems, and the URL addresses of websites clicked to and from the Website, pages views, and the average time spent on the Website. The Company may use cookies to automatically collect and use certain non-personal information.

The Purpose of Collection of Personal Information:

We use your Personal Information to provide you with the services you request and to communicate with you. We also use that information to the extent necessary to enforce this Privacy Policy and to prevent imminent harm to persons or property. We treat your personal information with the utmost care and respect. SerpWorx will never on-sell or share your personal information with any third party.

Merger, Acquisition or Sale of Assets:

If the Company is involved in a merger, acquisition or sale of all or a portion of its assets, the Company reserves the right to transfer personal information or non-personal information to a party involved in the merger, acquisition or sale, to the extent such information is necessary to carry out the merger, acquisition or sale.

Protection of Personal Information:

We employ information security tools to protect Personal Information collected by us. Such information security tools include Secure Sockets Layer ("SSL"), firewalls, and secure server facilities. SSL is a protocol for encrypting information over the Internet. However, even with the use of such tools, we cannot guarantee the security of Personal Information. By using the Website, you acknowledge and agree that we make no such guarantee, and that your use of the Website is at your own risk.

Non Disclosure of Information:

We will not disclose your Personal Information to courts, law enforcement agencies, and parties in legal disputes unless we are compelled by law or a court to do so.

Accessing and Correcting Your Personal Information:

If you would like to access or modify your Personal Information, please log into your account on the Website and perform any edits via the page. If you would like to delete your Personal Information stored on our servers, please contact us by opening a support ticket here. We will respond as soon as possible and immediately commence to delete your personal information.

Website and Browser Cookies:

We use cookies to make use of the Website as convenient as possible. Cookies are pieces of information that a website transfers to a computing device for record keeping purposes. The majority of web browsers are set to accept cookies. The cookies do not themselves personally identify users. However, they identify users' browsers. The cookies allow the Company to remember your preferences and improve your experience of the Website. It is possible to set your browser to refuse cookies. Please note that this may limit the services provided by us through the Website.

Amendment of this Privacy Policy:

We may change this Privacy Policy at any time by posting a new version on the Website. The new version will become effective on the date it is posted.

Retention Period:

We will retain your Personal Information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Your consent:

By using the Website, you are consenting to our processing of your information as set forth in this Privacy Policy now and as amended by us. The term 'Processing' includes, but is not limited to, collecting, storing, deleting, using, combining and disclosing information.

Contacting Us:

If you have any questions about this Privacy Policy, please send us a message by using the online form available via our support ticket page or write to us directly via our address at: Level 15 / 60 Station St, Parramatta, 2150 NSW.